Non-booting computers
Systems that no longer start, freeze during startup, loop into recovery screens, or show missing operating-system files while the underlying data may still be recoverable.
System Recovery
OmniData recovers files, user profiles, business records, databases, project data, and critical system information from computers and systems that will not start, failed system drives, corrupted operating systems, and legacy workstations.
Critical system access
A failed workstation, point-of-sale computer, accounting system, design station, or legacy workstation environment can hold files, user profiles, databases, licensed application data, configuration records, and project folders that are difficult to recreate. OmniData focuses on recovering the data and preserving the original storage media before file-system work begins.
Systems that no longer start, freeze during startup, loop into recovery screens, or show missing operating-system files while the underlying data may still be recoverable.
Older or specialized workstations where application files, user profiles, databases, or configuration records need to be preserved.
Desktop folders, documents, accounting files, email archives, project directories, user profiles, and database files that need structured recovery.
Hard drives and SSDs affected by bad sectors, firmware faults, controller issues, electrical faults, or file-system corruption.
Before you try recovery tools
Repeated scans and power cycles may further cause damage and make recovery harder. Reloading the operating system, resetting, or writing new files can overwrite user profiles, databases, configuration, and previous file records. Power the system off and contact the lab before taking another step.
System recovery process
Tell the lab what changed, what files matter most, what the system was used for, and whether any reset, operating-system reload, scan, or recovery attempt was already performed.
The original storage media is assessed and, when possible, imaged before deeper file-system or profile recovery work begins.
User profiles, databases, project folders, application data, documents, and other priority records are reconstructed and checked.
Recovered data is reviewed for structure and transferred to return media after approval.
System recovery scope
The goal is to recover the data and structure that matter most without unnecessary writes to the original media.
Unstable hard drives and SSDs are handled with controlled access methods before file recovery work begins.
Damaged file systems, missing partitions, user folders, and directory structures are rebuilt where possible.
User profile folders, email archives, accounting files, databases, and production data can be prioritized.
Recovered files are organized for return so the important data can be identified and checked after recovery.
System recovery FAQ
No. Reloading the operating system, resetting, or writing new files can overwrite user data. System Recovery focuses on preserving and extracting files from the original storage media first.
Often yes, but it depends on the storage condition, encryption, previous attempts, and whether new data was written after the failure. The safest step is to stop trying to start or scan the system.
Bring the computer when practical, the storage device, any external backup media, recovery keys or passwords, and a list of priority files, user profiles, databases, or application folders.
For data recovery cases, if no recoverable data is available, there is no recovery fee. Certified data destruction is excluded from this policy.
Start safely
Bring the device to OmniData in North York or begin a mail-in case from anywhere in Canada.